Privacy Policy

At Hotel Voyage Pro, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By accessing or using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you make a booking or inquiry through our website, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary for processing your reservations and providing customer support.

1.2 Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data helps us analyze website traffic and improve our services.

1.3 Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can manage cookie settings through your browser.

2. How We Use Your Information

2.1 To Process Transactions: We use your personal information to process bookings, reservations, and inquiries, and to communicate with you about your transactions.

2.2 To Improve Our Services: Usage data helps us analyze how visitors interact with our website, enabling us to improve functionality, performance, and user experience.

2.3 To Provide Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any issues related to our services.

2.4 For Marketing Purposes: With your consent, we may send you promotional emails or updates about our services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails.

3. Sharing Your Information

3.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing transactions, or providing customer support. These service providers are obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, enforce our policies, or respond to claims or disputes.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new entity as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Correction: You have the right to access, correct, or update your personal information. To request access or correction, please contact us using the information provided below.

5.2 Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.

5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our policies.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after any changes, you agree to be bound by the revised policy.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us.